The college’s aim is to set out a procedure in relation to the Education (Independent School Standards) (England) Regulations 2010 for resolving parental concerns and complaints in that it:
- encourages resolution of problems by informal means wherever possible;
- is easily accessible and publicised;
- is simple to understand and use;
- is impartial;
- is non-adversarial;
- allows swift handling with established time limits for action and keeping people informed of the progress;
- ensures a full and fair investigation by an independent person where necessary;
- respects people’s desire for confidentiality;
- addresses all the points at issue and provides an effective response and appropriate redress, where necessary; and
- provides information to the school’s Senior Leadership Team so that services can be improved.
The document below sets out the procedure which should be followed:
Our responsibility to safeguard and promote the welfare of young people is of paramount importance and we believe that safer students make more successful learners.
Year 11 mocks are starting today.
Good luck guys!
Today, some of our students are visiting University of Leeds as part of the The Brilliant Club Scholars Programme
It is an award-winning charity that exists to increase the number of pupils progressing to highly-selective universities. They do this by mobilising the PhD community to share its academic expertise with state schools.
#BrilliantClub #UniversityLeeds #allsaintccduk